Like a musty mildew and the old ass carpet, just gross. Then we got to our room, the largest spa suite (lucky us) and we noticed the funky smell. Like for reals, you all need to get that fixed before you get sued or condemned. When we arrived in the evening, we first noticed the sketchy stairs that where hella warped, serious hazard. Drove up to big bear from chino hills to escape the heat. Let me start off by saying I've never walked out of a room I've booked before.until Black Forest. I haven’t had an unpleasant experience like this at a hotel in a long time and I was eager to leave the property to drive home for a good nights rest. If a place seems neglected and unsanitary I don’t bother returning. Overall I would not recommend nor stay here again. We tried taking a nap in the afternoon and couldn’t really because of how loud the upstairs neighbors were and the street noise. We left a night early because I simply could not fathom having to stay there another night. I’m assuming they have hardwood floors upstairs because we heard every little movement. I called front desk and they took care of it immediately. The second was the upstairs neighbor turning on their jacuzzi at 1:30am. Front desk told us we just needed to wait 15 min for it to reset, which it did and we took a hot shower. The entire building shared a water heater so when we arrived back after a day of skiing there was no hot water. A few hiccups during our stay was the noise and hot water. The room had 2 hangers in the closet and no iron. They also don’t have AC so when it felt warm we had to turn the heater off for it to cool down. The toiletries were covered in dirt and the towel they were wrapped in as well. There were holes in the wall where I assume they had wanted to place a towel rack and chose not to but didn’t bother covering it up. One set of blinds would not shut which was hard to sleep at night because of the bright fluorescent lights next door. This motel is very old and you can tell the moment you walk inside. The best thing about this hotel was it’s location, friendly staff and the fact that we were able to check in early- that’s about it. I booked a 2 night stay at this lodge for a ski trip and left a day early.

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